Frequently Asked Questions
Loose and exposed fabric is the enemy!
The beds have no fabric exposed where it can be chewed, the seams are secured inside a channel within the frame, so your fur child can’t get to it with their teeth.
This vinyl is coated in polyester to foil those persistent diggers and is easily cleaned. We recommend this option to our professional customers and regular households alike.
If it can’t be seen or touched, it can’t be chewed!
This means no gaps in fabric, no edges to yank on or grooves to get teeth into. We’re so happy with this design, our beds are backed with an all-inclusive 12 month warranty.
Yes!
Being off the ground in a cot-style bed evenly distributes weight so pressure points are relieved and dogs can enjoy a more comfortable area to lounge in pain-free.
These allergies are usually caused by particles that are inhaled (mould, pollen, dust mites etc).
For these dogs we recommend our Riplock PVC mats. This fabric will not harbour allergens that may have come off your dogs fur or paws.
This fabric can be easily cleaned which means irritants are wiped off with a damp cloth or even hosed down and wiped dry for immediate use.
Because our beds keep your dog up off the floor, your dog’s body heat won’t be absorbed or retained.
The heavy duty vinyl is the most durable option available.
With vinyl-coated polyester it is exceptionally durable and easy to clean.
This is the best option for those dogs that love a challenge!
Upon receipt of your order, you’ll be given a tracking number with your order so you can see how your newest purchase is travelling.
With all our beds shipping from Brisbane, Australia, you’ll have your package in no time.
We’re the choice for Kennels, Shelters, Rescues and Breeders.
Often, these larger dogs experience joint pain from less stable beds. Keeping them supported, off the ground, on our heavy duty mats helps to distribute that bulky weight evenly, resulting in a happier dog.
Our aluminium beds are designed for up to 116kg.
Other pillow-style beds also harbour allergens, dust and dirt.
With no stuffing to collect bugs or grime, dogs that have sensitive skin or allergies will be able to breathe deeply and relax in their clean, foam-free bed.
This means no gaps in fabric, no edges to yank on or grooves to get teeth into.
We’re so happy with this design, our beds are backed by our Extended Warranty.
Our heavy duty Vinyl are easy to clean because their materials are non-absorbent and dry instantly.
You can hose or spray them and wipe them dry ready for use. Easy!
We are exploring the option of a Fleece cover and will get that. Please let us know if you are after this option.
We guarantee the structural integrity of each of our dog bed frames for the life of your dog (10 years) in domestic and in commercial environments.
Riplock PVC mats 12 months Warranty (One Free Replacement) and Mesh Mats 100 Days (One Free Replacement).
Mesh mats are guaranteed for damage caused by chewing and Riplock PVC mats for any damage caused by your dog,
If your dog is able to damage any part of the frame or fabric by chewing beyond usual usability, we will send out replacement parts for free.
Cosmetic damage and any damage caused by persistent scratching/digging is not covered under the 12 month warranty.
All warranty claims are limited to one free replacement or a total refund, including shipping costs (if appropriate).
Replacement fabrics and parts that are purchased separately are covered by our Chewproof Extended Warranty.
Photo proof is required with each claim submission. Please send any photos and claims to kevin@chewproof.com.au there is no need to send us the damaged product. After submission please allow five to seven business days for us to assess damages and get back to you.
For Extended 10-Year Warranty on frames, You must register for a Warranty, or it will revert to 3 years. Register here
