Returns

If you’re not happy upon receipt of the bed, please let us know.
We do accept returns of Beds that do not match suitability for the purpose purchased.

Our Warranty

Our Riplock PVC mats come with a twelve (12) month guarantee.
Should your dog manage to put a hole in the Riplock PVC mat within this period, we’ll replace it.

For our Tough Pet Mesh mats, we offer a one hundred (100) day guarantee.
If your dog damages the ToughMesh mat within this timeframe, we’ll either send you a new one or provide a Riplock mat in its place to resolve the issue.

The aluminium frame is guaranteed for the life of your pup, 10 years in a residential setting when you register for the warranty (or 5 years in a commercial environment). Give us a picture of the broken frame and we’ll either replace the part or return your funds.

Shipping Returns

To return your product, contact us at kevin@chewproof.com.au.
All returns are at the customers expense.
Delivered to:
ChewProof
30 School St
Hendra Qld 4011

Need Help?

Contact us at kevin@chewproof.com.au for questions related to refunds and returns.